Complaint procedure for XBOX360 game console and accessories for XBOX360.
According to an official statement from Microsoft to improve the quality of services provided and increase customer satisfaction, a new way of handling warranty claims XBOX360 gaming consoles and dedicated accessories from Microsoft is immediately launched. We quote: We want to continue to increase customer satisfaction and therefore we are introducing an extended warranty program: The general two-year warranty for the console remains valid and, in addition, for consoles that have an error indicated by three flashing lights, we extend the warranty period to three years. We will repair the console that has been affected by three flashing red lights for free (including shipping) for three years after purchase.
First of all, call the Microsoft Customer Care and Technical Support Center on the toll-free telephone line, where Microsoft staff will help you resolve warranty claims and tell you what to do next.
Telephone Assistance: 800 142 365 - for calls from landlines only
239 000 459 - for calls from mobile phones
Service Center opening hours: Monday - Friday: 10: 00-17: 00
Always send only claimed goods - without accessories.
Undoubted advantage for you is free collection of your console or accessories at your home, office, employment ... etc. including the possible agreed storage of some components (hard disk!) as well as the ability to monitor and inquire about the status of your complaint directly on the above customer line, which we believe very comfortable to use and also life with your XBOX 360 console.